Customer Feedback
Mr and Mrs A Dean
The level of service was excellent and friendly from the sales team. The viewings were efficiently managed with good quick feedback. The brochure was well produced with good photographs. The sales progression was a definite asset keeping in touch with all parties concerned and regular feedback.
Mr and Mrs A Large
Regarding the sale of our house, I cannot praise this firm highly enough; the brochure was magnificent and the feedback from viewings prompt and thorough. Once an offer was made, Kate Trewhella worked tirelessly to convert it to a successful exchange, dealing with the frankly mediocre firm of solicitors employed by the buyers. She applied firm and constant pressure to those less efficient parties and formed a formidable team with our solicitor. It is no exaggeration to say that without Kate, the chances of achieving the (at times apparently impossibly optimistic) completion date desired by the buyers, would have been nil. Emails were answered extremely promptly, often within seconds, and it was abundantly clear that we were in good and experienced hands throughout the process. Robert Cooney have also acted as agents for letting our two flats and they have been similarly efficient and pro-active in that regard. The flats have rarely been empty for any length of time. I would not hesitate to recommend Robert Cooney highly to anyone considering selling or letting property.
A
We chose Robery Cooney to act as our Agents for selling our property in Taunton and did not regret it. They were efficient and friendly, viewings were handled with professionalism and feedback was prompt and clear. Unusually, they have a dedicated "sales progression" department ie someone dedicated to managing the process once we had accepted an offer and this worked well. Our sale did not progress smoothly but the team continued to push forward until exchange. I would recommend them 100%. Nice to have a good local, independent firm too. Thank you!
Mr A Taylor and Ms J Foster
I recently retired after 25 years dealing with the legal side of moving home. During this time I have had to deal with literally hundreds of different Estate Agencies in the transfer of many thousands of properties. The firm of Robert Cooney in Taunton acted for the sellers of the property we chose to buy. I have to say that I have seldom come across such good and efficient service. Whilst there were hiccups which arose during the legal process these were quickly resolved by the professionalism of the staff at Robert Cooneys who were in constant contact with all concerned on both sides of the transaction. We would have no hesitation in using the firm again should the need arise.
Mr J White
Very good service throughout from the whole team. In particular, once the sale had been agreed, the monitoring and sale progression to conclusion was excellent
Mrs P Finn
Found all staff very helpful and kept us up to date with information regarding sale of house.
Mr and Mrs R Cottrell
We bought and sold properties through Robert Cooney and they were outstanding for both. They arranged a good amount of viewings despite our property having previously been on the market with a different agent, and secured a sale within a very reasonable amount of time. We had no hesitation to purchase through Robert Cooney also and did several viewings with the team who were all highly reliable, honest and friendly. Our sale was complicated by having an overseas buyer during a period of Brexit uncertainty - without the excellent progression services provided by Robert Cooney it is highly unlikely that the transactions would have proceeded. Highly recommended.
Mr R Popham
A Friendly, efficient, professional team who achieved a great result in double quick time. Thank you all, we'll definitely use you again.
Mr and Mrs S Fletcher
Excellent service and communication from start to finish. Sarah in particular was a gem, dealing with all the different solicitors and estate agents in the chain from sale to completion.
A
Very good agent, who sells homes quickly and efficiently. Excellent brochures. Sells homes at realistic prices. Well done Robert & co.
Mrs A Lovell Brown
Absolutely amazing service, from start to finish - I can not recommend Robert Cooney and his team highly enough! From the initial meeting, through the viewings, right up to completion, the service is professional, supportive and customer focused. The sales brochure is carefully thought out, with beautiful photos, to present your house at its very best - head and shoulders above other local estate agents. Excellent, immediate feedback after all viewings. There is not a single thing that I would change - a fantastic team. Thank you for all your help.
Mr J Elliott
Professional friendly service, I was kept fully informed and updated at every stage of the house sale. I would not hesitate to recommend Robert Cooney to family and friends.
Mrs P Bulger
The whole team have been amazing, guiding me through the process of selling my home, making the process much easier than it would otherwise have been. I am extremely grateful and would recommend without hesitation.
Mr and Mrs F Taubert
Excellent service received by every member of the Taunton team.
Mr and Mrs S Guthrie
Robert Cooney are Excellent and a very special mention to Sarah who helped us all the way with our move, also Chris and Kate, everybody at Robert Cooney are very helpful so if you are looking at selling or buying give these guys a try, you won`t be disappointed.
M Wilson
From the moment I called to arrange a valuation on my property, until we completed the sale of it 9wks later, it was superb! Adam was absolutely spot on when he came to value my house, lovely to deal with, knowledgeable and gave great advice..... he showed us around a few properties also which was just as good. Every viewing of my house was followed up by a call to give me feedback, and I accepted an offer just over a week after going on the market. Sarah, who looked after the sale from then on updated me regularly, and was great to deal with also. I was recommended to use Robert Cooney, and I've since recommended others to use them. A top class set-up, run by Robert, with a great team delivering amazing service. Thank you................
Mr and Mrs B MacAuley
I can honestly say Robert Cooney have been the best estate agents we have ever used, and we've moved a lot! Thank you Kate. Professional from start to finish.
M M Nhete
Professional service from all involved especially Lucie who organised and led us through the viewing and initial stages of the purchase and also Sarah who made sure all questions were answered to the best of her knowledge. I appreciate the patience and tolerance to suit my individual needs that could have led to frustration when there were delays but Robert Cooney made it happen. You went above and beyond, thank you!
A
Fab staff and an individual approach to sales and letting, highly commended, thanks so much for all your support with my recent house sale ;)
M S Lumley
From start to finish, the team at Robert Cooney were fantastic. They kept us informed and gave regular feedback and advice. Thank you all for working so hard for us in the sale of our property.
Mr and Mrs S Whitcombe
Very professional and enthusiastic.
Latest News
Lettings & Management relocates
January 7, 2019Robert Cooney Lettings and Management has relocated to 1 The Crescent from Hammet Street and is now an even shorter walk from the Sales office in Corporation Street. The Lettings Team is delighted to be ensconced in their newly refurbished...
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Contemporary New Office
June 13, 2017TAUNTON’S Robert Cooney estate agents has unveiled a contemporary new look following a six-figure investment in its Taunton office. The Corporation Street premises reopened after the 10 day refurbishment to unveil a striking digital-age office. The iconic wallpaper introduced over...
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