Customer Feedback
Mrs C Cottrell
“My husband and I went to Robert Cooney after having used a couple of other national estate agent chains with no results to speak of. The national chains did not offer the customer service, experience, and performance we expected for what we were paying. After switching to Robert Cooney it was a world of difference. We truly felt like they had our best interests at heart throughout the entire process. Moreover, throughout the process they were responsive, polite, friendly, and professional. You could tell that Robert Cooney didn’t have a high turnover of staff like the national chains do. With the national chains it seemed like many viewings were not capitalized on since an inexperienced and uninformed member of staff would be given the task and thus an opportunity was wasted. With Robert Cooney even Robert Cooney himself took the time to show our house to prospective clients and this made all the difference. It is important to remember that when you are selling a house, the estate agent is your representative. If you want to be represented in a responsive, polite, friendly, and professional way then choose Robert Cooney. We would unreservedly recommend Robert Cooney to our friends and family.”
M V Baker
Very happy with the service provided by Robert Cooney to sell my house. No hesitation in recommending them. Professional, reliable, good advice ... a great team! Thank you
Mr P Kirby
Excellent service from the team at Robert Cooney with regular updates and professional opinions on both pre and post marketing. Thanks for making the process as painless as possible.
Mr and Mrs J Foster
5 ***** star service. We couldn’t of asked for more , all the staff working for Robert Cooney remained professional, knowledgeable and aware of our case throughout the sale of our home. We would definitely recommend Robert Cooney for outstanding sales and after sales service.
Mr A Williams
Excellent response to what I thought was going to turn into a nightmare. I want to say thanks for your excellent professionalism! Thanks
Mr A Hookings
The process of selling our character farmhouse has been a long and difficult road for many reasons, made so much easier by Robert Cooney and his team. The professionalism and support provided throughout has been second to none. Even after we had accepted an offer, subject to contract, the followup service, provided, kept us fully informed of exactly where we were in the process. The standard of communication especially was always accurate, consistent and supportive. Thank you Robert Cooney.
Mr and Mrs P Matravers
The service from all at Robert Cooney was superb from start to finish. From the time when our property was valued to completion, the service from all was outstanding. We would not hesitate in recommending Robert Cooney and would definitely use again.
M J Bradshaw
Would have given 5 stars (based on contact with Matthew, Lucie and Kate) but was dissatisfied by attitude and actions of the so-called "sales progression" lady, Sarah...Was so dissatisfied following her involvement that I would hesitate to recommend your firm or use you again if to do so would involve this staff member. Otherwise, the courtesy, efficiency and professionalism of Matthew, Lucie and Kate were exemplary.
Mr and Mrs D Ibbs
I write to express our appreciation for the excellent service and attention shown by you and all your staff, during the quick and highly successful sale of our property. Having sold many properties over the course of my life, I can say that the attention to detail and service rendered has exceeded any previous transactions with other estate agents both here and in Australia, by s significant margin. We send our personal thanks to everyone who was involved in our property sale, starting with your own part in the valuation of our home, through to exchange of contracts with completion due next week.
Mr A Hitchcott
Very happy with my experience as they where very professional the whole time. They made sure to keep me up to date with all information which made me happy to know that I knew what was happening when it was happening.
Mr and Mrs T Pope
The house purchase was straightforward from viewing to completion. Support and advice readily available when required. We would always recommend to friends and family
Mr C Rogan
I recently bought a property where Robert Cooney acted as the seller's Estate Agent. As the buyer I was regularly kept up to-date with the progress of the sale with a good balance between pushing the sale along and not being felt pressured. All of the staff I talked to were professional and pleasant to deal with.
Mrs M Cartwright
From start to finish of my purchase of a flat through Robert Cooney, my experience was good. The agents were helpful and pleasant, were well informed, did not make me feel rushed when viewing, and never put any pressure on me. As often happens, at one stage there was a hitch at my end, but the agent handling this sale did wonders in calming the Vendor of the flat and all worked out well. I would recommend this firm.
Mrs C Palmer
Everyone was very helpful. My purchase wasn't straight forward because of an issue with the road not being adopted, staff worked hard to reassure me it was ok to proceed. You had to chase my solicitor a fair bit, sorry about that. We got there in the end. It was so nice going in to pick up my keys and be given a bottle of wine - thank you.
Mr and Mrs M Betsworth
Brilliant ,helpful but not pushy , Chris and Sarah both helped make it a less stressful house purchase
Mr and Mrs J Reed
We were very happy through negotiations, but quite stressed when they would not meet us at the property on completion day, as we did not know where your offices were. But all in all would use them again.
Mr and Mrs C Parker
We bought a property through Robert Cooney. They were brilliant, her professional and always happy to help us whenever they could. They made out house sale go through very smoothly . Thank you!
Mr and Mrs I Joyce
Nothing short of excellent - thank you Jodie.
E Thomas
I used Robert Cooney for the sale of my house, I found the whole team to be extremely professional, proactive, competent and friendly. I was updated every step of the way and found their expertise and knowledge invaluable, I would highly recommend them. Thank you Robert and team!
Mr and Mrs P Ruffle
We found Robert Cooney to be an exceptional estate agent. They generated a constant stream of viewings. They advertised our property on ever portal possible, and took stunning aerial photographs. Their staff are highly efficient and coordinated, and although our property was fifteen miles from Taunton they did all the viewings. They have now sold a handful of properties in our rural area, totally outselling any other agent.
A
Buying a house can be a complex and stressful experience. But Robert Cooney ensured the whole process went as smoothly as possible. Good communication and prompt responses to queries, I would highly recommend.
Latest News
Lettings & Management relocates
January 7, 2019Robert Cooney Lettings and Management has relocated to 1 The Crescent from Hammet Street and is now an even shorter walk from the Sales office in Corporation Street. The Lettings Team is delighted to be ensconced in their newly refurbished...
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Contemporary New Office
June 13, 2017TAUNTON’S Robert Cooney estate agents has unveiled a contemporary new look following a six-figure investment in its Taunton office. The Corporation Street premises reopened after the 10 day refurbishment to unveil a striking digital-age office. The iconic wallpaper introduced over...
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