The service and professionalism was absolutely spot on from start to finish. With a knowledgeable and insightful market appraisal by Rob at the start, and on through the entire selling process expertly aided by Gail and Sarah, we were extremely happy with the whole experience. We would unhesitatingly recommend Cooneys Estate Agents to anyone with confidence.
Very professional and friendly. Tilly and William are major assets to the company.
Professional service and really polite staff. Kept well informed and very impressed as a buyer looking at 450k property. Dealt with Gail.Only reason not 4 stars is sometimes the office is a bit slow to respond but very professional non the less.
It’s very hard to explain in words how incredible the team and customer experience is at Robert Cooney. We’ve bought and sold properties with them throughout the pandemic and would never use another estate agent around. Communication and attention to detail is nothing short of exceptional and Gail was out of this world with knowledge and enthusiasm from sale through to completion of the process. We wouldn’t recommend another estate agent to use – these guys are the best in Somerset and beyond!
Brilliant friendly support. Great professional service from a local team who understand that buying and selling a house is at once an emotional experience and a major financial transaction, and they help with both aspects. Excellent recommendations for surveyor and solicitor meant it went through in record time, by Christmas! Thanks.
Chris, Gail and Sarah at Robert Cooney's provided an incredible service and helped me sell my home within 7 weeks. The support day-to-day was very reassuring and kept us on track. I will be using them again next time around! Thanks to you all and merry Christmas!
One of the struggles of overseas nurse is finding the right place where you can call home. I finally got the place I've been eyeing on for months!. All thanks to RC.Highly recommended with superb assistance!Kudos to Anisha Barber!
The best letting agency in town. Anisha - the letting negotiator- was very helpful, decent, and professional.I haven’t had a place yet, but I hope it will be through them, soon.Thanks Anisha 😊
Mohamed Sayed (msms)27/10/21
Although I ended up getting a property through another estate agents, RC were probably the easiest and most personable letting agents to deal with in town. Thanks especially to Anisha for going above and beyond to accommodate viewings around my work schedule.
The whole team at Robert Cooneys have been wonderful throughout the entire process. We were immediately put at ease by their professionalism on the first visit and they knew all the questions to ask to make the exchange of contracts smoother.They were always friendly and returned calls quickly and were happy to answer any and all enquiries.During the actual sale process they kept us informed at all times of what was happening and we were particularly impressed with their progression team, who kept on top of us, our buyers and both sets of solicitors to ensure as smooth a process as possible.All in all they were wonderful and we would recommend them, and indeed have already, to anyone who is looking to sell their property.
Brilliant service and extremely friendly. Big thanks to Gail
The team at Robert Cooneys have provided an excellent service, They were able to sell my property very quickly and provide an exceptional service through to completion. Special thanks goes to Sarah who's patience and determination to progress the sale was fantastic. Her dealings with all parties in the chain was key to a successful outcome.
Robert Cooney and ||Co. have now sold 2 houses in the last 6 months for me and I feel qualified to be able to offer a reasonable review of their services.The whole team are very knowledgable and go above and beyond what most agents will offer, to push the sale through.Sadly my 2nd house was held up by a hugely inefficient buyers solicitor and lender, who, between them managed to extend the time of the sale from when we agreed a deal to exchange of contracts, by 6 months.I can only admire Sarah Hallsworth for her tenacity in chasing all parties almost daily, until the deal finally went through. Thank you Sarah.To show my confidence in the firm, I have just lodged two more investment properties with them, and within days they have found a serious potential buyer for each and we are currently negotiating.Well done Will.There are few Estate Agents in Taunton with the integrity of Robert Cooney and his team.
Anisha has been fantastic in helping us secure a rental property. From my initial enquiry she has provided excellent customer service, great communication and has helped us each step of the way from the initial viewing through to the deposit and referencing stages. I also feel like she went that little bit further to accommodate our re-location, communicating between us and the landlord. Thank you very much for your help!!
We have just sold our house through Robert Cooney and I must say that we were delighted and impressed with the service they provided. Right from the outset, they understood the brief and carried it out beautifully. Not only were their selling agents on the ball and alive to all the issues and intricacies, but after the sale was agreed they then passed the ball to their follow-up team whose job it was to keep pushing every aspect of the transaction, including the lawyers, till it got over the line. That part of their service was invaluable. I would thoroughly recommend them to anyone trying to sell a quality home on their patch.
Always so helpful and approachable. All the staff go out of their way to help. You never feel like you’re a nuisance asking tons of questions. We are trying to buy somewhere in this impossible climate at the moment, Robert Cooney are by far the most approachable agents we’ve been with. Thank you Robert Cooney staff.
Thank you to Robert Cooney for helping me to purchase my first home. Chris Watts and Will Trott made the viewing and offer experience relaxed and straightforward. A special mention to Sarah Hallsworth who was excellent during a very challenging progression to purchase. This is a vital role in the process, dealing with a number of parties to get it over the line.
An utter delight. I moved down 2 years ago from Yorkshire for work. I was completely unaware of the area and nervous about choosing a property. The staff were extremely friendly, professional and diligent. They gave me in depth explanations of the area, places to go, things to see and great options for me to rent. Tilly has provided some of the best customer service I have ever received. Polite, friendly, great communication and personable service at the highest level.Thank you to the branch and especially Tilly for everything you have done since I have been down in Somerset.I would highly recommend to anyone moving into the area or currently living in Somerset.
I have just moved into a flat in Taunton. Everything went very well. Robert Cooney's team has been very helpful. I would recommend this agency to anyone who is looking for a well managed flat with a great follow-up.
No house move is without its stresses and strains. we found Robert Cooney and his team extremely responsive and efficient smoothing out a few hitches on the way. We would not hesitate to recommend them. Special thanks to Sarah Hallsworth on her diligent sales progression.
I’m over the moon with the service I have received from Robert cooneyI have purchased my new house and sold my previous house with them and have no complaints in the work they do5* rating would highly recommendVery fast, efficient and friendly staff who have supported through both the buying and selling process
A well deserved 5 stars for Robert, Kate and the team. They handled two tricky sales for me with professionalism, first rate communication and great cheerfulness!
Just sold our house, the whole process was handled very professionally from start to finish, highly recommended.
We have just sold our home in Taunton through Robert Cooneys’s and cannot praise them enough. We have sold nearly 30 properties over the years (!) and can honestly say that this has been one of the easiest in terms of the support and service provided. Every single member of staff has been totally professional, always helpful and has communicated at every stage in a timely manner. A particular shout out for Sarah Hallsworth, our main point of contact. She was amazing and ensured that everything stayed on track! Thanks to the whole team!
Robert Cooney are a professional and friendly team. We had many anxious moments with all the added stresses that came with lockdowns and other issues out of their control. The photos and online viewing platform were extremely professional and certainly made our house look appealing and inviting. Thank you for your help and patience.
Very relieved to have this team at Robert Cooney represent me - fantastic job, the sales, negotiation and after sales service were professional, supportive and informative. Will definitely recommend them to others and I will use Robert Cooney next time I move. Thank you Robert, Kate, Sarah, Will and Chris.
We are a small development firm who specialise in building luxury properties in the South West. Finding the right agent to market our properties is absolutely key to the success of our business and this is even more important in COVID times. Robert, Kate and the team have been exceptional, working with us to bring the properties to market and going above and beyond from initial enquiries via their excellent website all the way to completion. I would not hesitate to recommend Robert Cooney’s to anyone thinking of marketing their property. We have worked with a large number of agents over the years and Robert Cooney’s have been one of the very best!
In what has been an extremely testing 6 months for everyone concerned in the difficult COVID circumstances, the Robert Cooney team have been efficient, helpful and professional. The photos, brochure and 3-D were well presented. Particular thanks to Chris for conducting the viewings and to Sarah for her tenacious follow-up on the sale. We would recommend their complete service package as the team definitely went the extra mile for us. Thanks!
Very good Sarah Hallsworth worked really hard to obtain exchange of contracts. Many thanks.
We used Robert Cooney to sell our house in a very difficult market. The most important thing for us was communication, and throughout the process from initial appraisal to viewings and then sales progression was first class. The online portal was really useful, and the photographs online made the property look amazing.
I have used Robert Cooney for finding tenants for our rental property and have also just sold a house with them. Despite the restrictions of operating under the new covid-19 guidelines, the whole process was done professionally and swiftly. Thanks to all involved.
Robert and the whole team have been fantastic every time I have spoken to them. The have given valuations on a number of properties for me, been extremely prompt, efficient and courteous on every interactionI would highly recommend them
BlackOak - George Bannister13/09/20
Nice look place
We bought and sold properties through Robert Cooney and they were outstanding for both. They arranged a good amount of viewings despite our property having previously been on the market with a different agent, and secured a sale within a very reasonable amount of time. We had no hesitation to purchase through Robert Cooney also and did several viewings with the team who were highly reliable, honest and friendly. Our sale was complicated by having an overseas buyer during a period of Brexit uncertainty - without the excellent progression services provided by Robert Cooney it is highly unlikely that the transactions would have proceeded. Highly recommended.
Very helpful and very professional.lorin Milligan was a angel with everything!💪
They've been our landlord's agent for 9 months now. Very strict regarding documentation and references etc up front, but very professional, which is reassuring. Branch on Hammet street. Inspections hassle free. Repairs done promptly. Communications are respectful. Adam and Jodi are great to deal with.